Social indicators

  2011 2012 2013 2014 2015 2016 2017
Number of Directors 15 13 15 15 13 13 13
Independent Directors 53.3% 61.5% 60% 60% 62% 62% 54%
Board gender diversity 13.4% 15.4% 20% 20% 23% 23% 23%
Non-Audit Fees 27.2% 13.6% 3.2% 3.4% 4.38% 0% 18%
General Shareholders' Meeting quorum 57% 55.8% 53.1% 52.9% 54.8% 50.8% 45.6%
  2011 2012 2013 2014 2015 2016 2017
Approved suppliers (no) 1,989 2,010 1,875 1,745 1,781 1,800 1,356
Critical/approved suppliers 52.1% 51.8% 54.4% 59.1% 59% 59% 69.5%
Orders assessed in reliability analysis (%) - 11.6% 18.9% 24.4% 11.5% 10.28% 10.1%
Suppliers audited on financial and ethical, social and environmental aspects (no) - 31 51 61 33 39 55
Percentage of approved suppliers assessed in accordance with CSR criteria (%) - - 25.05% 27.05% 26.6% 27.1% 52.4%

 

2011 2012 2013 2014 2015 2016 2017
Reports received via ethics channel (nº) - 2 2 4 4 3 2
People trained in issues related to ethical compliance (cumulative figure) (nº)     128 200 1,217 1,214 1,206
  2011 2012 2013 2014 2015 2016 2017
Employees (nº) 1,126 1,118 1,149 1,206 1,337 1,337 1,426
Voluntary employee turnover (%) 0.8% 0.46% 0.45% 0.69% 0.49% 0.63% 1.86%
Absenteeism (%) 3.65% 2.33% 2.46% 2.50% 2.51% 2.89%  2.94%
Workforce gender diversity (%) 22.47% 22.45% 22.8% 23.88% 26.78% 27.45% 26.23%
Senior management gender diversity (%) 14.06% 15.87% 18.84% 20% 25.4% 24.8% 26.1%
Investment in training per employee (€) 956.2 898.25 1,192 1,041 894 920 1,081
Training per employee (h) 48.92 45.77 52.00 59.6 49.8 61.8 65.1
  2011 2012 2013 2014 2015 2016 2017
Rate of shippers satisfaction with transmission 80% 82.5% 83% 82.2% 82.7% 84.3% 85.7%
Rate of satisfaction of transmission companies and distributors with transmission 76.7% 78.3% 79% 77.1% 89.2% 84.7% 85.0%
Rate of satisfaction of shippers with the technical management of the Spanish Gas System 76.7% 83.5% 80.5% 78.6% 78.3% 86.2% 83.9%
Rate of satisfaction of transmission companies and distributors with the technical management of the Spanish Gas System 76.7% 78.7% 81.2% 72.6% 83.3% 79.2% 82.3%
  2011 2012 2013 2014 2015 2016 2017
Lost time injury frequency rate (own staff) 7.51 9.01 5.31 4.69 3.86 1.80 7.01(*)
Lost time injury frequency rate (contractor staff) 7.08 6.36 9.32 3.04 2.25 10.43 0.53(*)(**)
Lost time injury severity rate (own staff) 0.07 0.37 0.25 0.53 0.14 0.08 0.35(*)
Lost time injury severity rate (contractor staff) 0.2 0.28 0.36 0.11 0.07 0.11 0.02(*)
Work-related fatalities of own staff (nº) 0 0 0 0 0 0 0
Work-related fatalities of contractor staff (nº) 0 0 0 0 0 0 0

(*) There were no accidents in Chile in 2017.
(**) With the implementation of the Enagás Contractor Access System (SACE) the reliability of statistics on numbers of hours worked has improved, which explains the difference in the rate compared to previous years (in 2017 there were eight accidents leading to sick leave, while there were nine in 2016. There were seven accidents in 2015).

  2011 2012 2013 2014 2015 2016 2017
Social action investment / net profit (%) 0.6% 0.4% 0.4% 0.4% 0.5% 0.5% 0.4%
Participation of employees in corporate volunteering initiatives (% of workforce)   5% 8.5% 9% 15.1% 16.68% 27.1%
Time spent on volunteer work (hrs)   400 640 866 1,404 1,475 2,675